Revla Shop is committed to ensuring your satisfaction with our outdoor and travel products. If you are not completely happy with your purchase, we have a straightforward Return and Refund Policy in place to help you. Return Process To initiate a return, please follow these steps: 1. Email us at [email protected] within 30 days of receiving your item. 2. Include your order number and reason for the return in the email. 3. We will respond with instructions on how to proceed. Return Shipping Please note that customers are responsible for return shipping costs unless otherwise agreed upon with our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value, as we cannot guarantee that we will receive your returned item. Conditions for Returns To be eligible for a return, your item must: – Be unused and in the same condition that you received it. – Be in the original packaging, if applicable. – Not be a final sale item (see below). Non-Returnable Items Certain items are non-returnable, including: – Gift cards – Downloadable software products – Items on clearance or marked as final sale Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days. Exchanges We do not offer exchanges at this time. If you would like a different item, please return the original item and place a new order. For any questions or concerns regarding our Return and Refund Policy, please feel free to reach out to us at [email protected]. Thank you for shopping with Revla Shop!
